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Product Features

Frequently Asked Questions

How do I setup an account?

After you sign up for an account, just enter your email address and the password of the email account. Then click on “Start Backing up”.

 

 Dropmyemail add backup account

 

If you are using your own email exchange server, then click on Advanced and enter the correct email settings and then click on “Start Backing Up”.

You will then be directed to the dashboard where your account will be listed. You can add more accounts by clicking on the “Add Email Account” button on the dashboard and follow the instructions above.

How do I sign in to ThinkDataBackup.com?
  • Go to http://www.ThinkDataBackup.com.
  • If you have signed up using an email address and password, just enter your email id and password on the top right hand side of the page.
  • Click on the “Sign In” button and you would be logged in and redirected to the Dashboard.

 

 Dropmyemail sign in

 

How do I view my backups?

One you have signed in to your account,  you can view your email accounts on the dashboard.

Click on the view button Button to view your email backup. 

You can then view and search the emails that have been backed up.

 dropmyemail email view

Please note that the backup starts immediately after you add an account but would take some time before the backup process completes and you can then view your backup emails.

 

How do I know when was the account last backed up?

After you have signed in, Click on “Backup History” link on the Menu Bar. You can then view the number of messages, size of the backup, the current status and the date and time when the account was last backup.

 

dropmyemail backup history

 

 

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